Web Design Frequently Asked QuestionsWhat is a page?

Generally what fits on the viewable area of a web browser (a computer monitor) in terms of widthThe length of your web pages is also important. It is best to try to keep pages under 3 page lengths long and if necessary split the page into 2 or more pages.In terms of content, a balance of animation, graphical elements, photographs and text is required in order to convey the right message to your customers and prospects and ensure that the website is easy to use and performs well.

There are no hard and fast rules, but by providing us with a list (if possible) of websites that you like and believe are close to what you are trying to achieve, makes it a straight forward process for MANZibs to understand your requirements in more detail.

Alternatively, if there is nothing that you have come across yet that you like, or is close but not quite there, then our web designers have the experience to close this gap to your satisfaction.

• How long will it take for my web site to be designed?The timescale of a website design project is generally dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation of a site is waiting for content (text/images) to be sent to us by the client.
• Will we need to have a meeting in connection with the website design?
  In the majority of cases a meeting is not necessary and 90% of our websites are generally completed with contact via email and telephone only. We place suggested website designs onto the Internet in a private place where only you and us can view the content. We then liaise with you regularly to discuss the web designs in order that the final result is exactly as you wish.
• Once my website design is completed – what after sales service do you offer?
  We fully support any website we design and are always available should you encounter any problems or require any enhancements. Furthermore we can also host your website with the provision of email, website statistics and domain name registration, thus keeping the whole solution under one roof and simplifying the entire process for you.
• Do I have to keep my website with you forever, or can I move it to another supplier to host it if I wish?
  You may move your website to another web hosting service at any time. Once your website design has been completed, we send you a copy of the website on CD. This copy of your website is for your retention but please understand that we cannot be held responsible for your chosen hosting provider and all that this entails such as website uptime, email and website access.
• In what format should I supply words and photographs about my business for my new website?
  It is helpful to us if you are able to provide text and photographs in electronic form – for example, the files output by a digital camera and the words in MS word or similar format. If this is not possible, we can help get your information ready for use on the website.
• Will my website design be “Search Engine” friendly?
  All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.
• Do I need a database on my website?
  This will depend upon the amount of information you wish to be displayed on your website. If you have many products services, then it may be advantageous to have a database incorporated into your website design. We will discuss this in detail with you and if a database is advised we will explain in detail exactly how this will work. We can tailor your website design to suit your specific requirements.
• How do I update my website?
  We  provide a secure and easy to use online content management system where you can either update individual products/pages/services or particular sections of your website. E.g. company news / special promotions / testimonials etc, etc…
• Am I tied into MANZibsfor any site maintenance or updates I wish to do once my website is designed?
  No – once your website is designed it belongs to you and you can commission anyone to update it for you – although of course we would like to think that you are happy with our services and will continue to use us for your website maintenance.
• Will everyone see my website the same?
  Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need re-evaluation.
• Do you guarantee that my site will always be available?
  No web hosting service can guarantees 100% uptime. However we can say that our servers have had high uptime for many years.
• Do you use Flash animation?
  Yes we do use flash as and when required. It is important to note that there are times when flash animations can be an asset but it would be unwise to use “flash” to create an entire website or even entire pages of your website as search engines are not able to read the content of flash and therefore any words used in animations will not be indexed by the search engines.
  Generally it is best to use flash for smaller banners, advertisements or demonstrations and incorporate the flash animation into a web page which also includes some written text in html. This way the search engines will be able to index your information.
• Can I get e-mail with my website?
  Yes you can have email and you will probably wish you set-up several email addressed e.g. sale@your-domain.com, info@your-domain.com, john.smith@your-domain.com
• Can I have an e-commerce system?
• Yes you can. We have Secure Servers (SSL) which use the latest encryption methods to ensure that your customers can buy from you website knowing that the information they enter is secure and safe. If you wish your customers payments to be “cleared on line” we can interface to organisations like PayPal, DataCash or Authorize.net or whichever third party you wish to use (and we can support).
• When can I update my content?
  If the website we have designed for you includes a Content Management System then you can access your administration areas from anywhere as long as you have an internet connection and make updates instantly as frequently as you wish.
• Is there any training provided with the Content Management System – CMS?
  The Content Management Systems are really very easy to use. However if at any time you have any questions we are available at the end of the telephone to run through the procedures or answer any queries you may have.
• How many pages can I have on my site?
  As many as you like. From a search engines point a view – The more the better!
• I already have a website and I need it updating, can you help me?
  Yes, we would be happy to look at you existing website and give you a quote for updating it.
• Do you redesign existing websites?
  Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image. Is your website up to date – let us provide you a Free of Charge Website Evaluation – we can redesign your website to take advantage of the latest web technologies.
• Do you display any banners or pop-up ads on my website?
  Absolutely not! – It is your website and you have total control over the contents and who advertises on it.
• What if I do not like the design?
  We will provide you with up to 2 designs and based on this a 3rd and final draft to meet with your approval. Our aim is to design for you a website specific to your requirements which you are completely happy with.
• Is my website search engine friendly?
  We always design websites to be search engine friendly.
• Once my website design is completed can you provide web hosting?
  Yes you can arrange to host your website on one of our fully owned high performance web / database servers.
• Now you have completed the website design – can I arrange that all my email goes through you and can you also provide Spam Filtering for my emails?
  Yes – we can set up as many email boxes as you require and we also have an excellent Spam Filtering Service which gets rid of those unwanted spam emails. Our spam filtering service automatically reads every email sent to you and decides whether to move it to a special spam holding mailbox or to send it on to you.
• Can I have a professional email address?
  Does your email address look professional? Is your web hosting company flexible? It is amazing to find that in this day and age, some companies have still not realised how important their email communications are. Your email address may actually be more important to your image than your logo, letterhead or business cards combined